Shipping policy

Last updated: October 13, 2026

Where we ship

We ship to addresses in the United States. Checkout may also accept addresses in other countries, but not every item can be delivered outside the United States. If we cannot deliver your order to your country, we will cancel it and refund you in full.

Processing time

Orders are usually sent out within 1 to 3 business days.

Delivery time

Most US orders arrive 5 to 12 days after you order. Some items are sent from partner warehouses overseas and can take a little longer. Each product page shows an estimate for orders placed today. These times are estimates, not guarantees, and busy periods such as holidays can add delays.

Shipping cost

Standard shipping is free on most items. If shipping applies to an item, the cost is shown at checkout before you pay.

Tracking

When your order ships, we email you a tracking link. Tracking can take a day or two to start updating.

Separate parcels

Items are sent from different warehouses, so an order with several items may arrive in more than one parcel and on different days.

Customs and import fees

For deliveries outside the United States, any customs duties or import taxes charged by your country are paid by the recipient.

Address details

Please check your address before you pay. If you notice a mistake, contact us straight away and we will try to correct it before the order ships.

Late or missing parcels

If tracking has not moved for 10 days, or your order has not arrived 30 days after it shipped, message us through our contact page with your order number. We will look into it and either send the order again or refund you.